Gt2 Privacy Policy — Malaysian User Information Protection
This Privacy Policy describes how gt2 collects, uses, stores, and protects your personal information. By using our platform, you agree to the practices described here. Please read this document carefully.
Effective Date: 1 January 2026
1. What Information Do We Collect?
Gt2 collects various types of information to keep the platform running securely and to deliver a suitable user experience. The information collected falls under the following categories:
Account & Identity Information
When you register a gt2 account, we collect information such as your full name, date of birth, email address, phone number, and encrypted password. This information is required to verify your identity and ensure account security.
Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (RM), gt2 collects information relating to your chosen payment method — including your bank name, encrypted bank account number, or relevant e-wallet details. We do not store credit or debit card numbers directly; all payment processing is conducted through secure channels.
Device and Browser Information
When you access the gt2 platform, our systems automatically record certain technical information, including device type, operating system, browser type and version, IP address, time zone, and screen resolution. This information is used to optimise the user experience, detect suspicious activity, and resolve technical issues.
Platform Usage & Activity Data
Gt2 records user activity data within the platform, including betting history, session duration, games played, pages visited, and actions taken. This data is used to improve our services, detect fraudulent patterns, and meet internal compliance requirements.
2. How Is Your Information Used?
All information collected by gt2 is used solely for legitimate purposes necessary to operate the platform properly. The primary purposes for which your information is used are as follows:
- Creating and managing user accounts, and verifying your identity at login.
- Processing financial transactions, including deposits and withdrawals in Malaysian Ringgit (RM).
- Sending important notifications related to your account, transactions, policy updates, and relevant promotions.
- Detecting, investigating, and preventing fraudulent activity, unauthorised use, or violations of the platform's terms.
- Complying with applicable legal and regulatory obligations, including anti-money laundering requirements.
- Improving platform functionality, resolving technical issues, and personalising the user experience.
- Conducting internal analysis to understand usage patterns and improve the quality of gt2's services.
Gt2 will not use your personal information for any purpose beyond the scope stated above without first obtaining your additional consent.
3. Use of Cookies & Tracking Technologies
The gt2 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session Cookies: Used to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your preferences such as display language and interface settings so you don't have to reconfigure them each time.
- Security Cookies: Helping detect suspicious login attempts and protecting your account from unauthorised access.
- Internal Analytics Cookies: Recording aggregated usage data for platform improvement purposes. This data is not linked to any individual's personal identity.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect gt2 platform functionality and your login experience.
4. Data Storage, Security & Third-Party Sharing
Data Storage & Retention Period
Your personal information is stored on servers protected by SSL encryption and appropriate technical security measures. gt2 retains user data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Following account closure, data may be retained for a defined period for compliance and dispute resolution purposes before being securely deleted.
Data Security
Gt2 employs multiple layers of technical and procedural safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, strict access controls to internal systems, and continuous monitoring for suspicious activity.
Third-Party Sharing
Gt2 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, in certain circumstances, information may be shared with:
- Payment service providers required to process transactions in Malaysian Ringgit (MYR).
- Competent authorities or law enforcement agencies when required to do so by law or court order.
- Third-party technical service providers that assist in platform operations, subject to strict confidentiality agreements.
All data sharing is conducted on a minimum-necessity basis and is subject to appropriate contractual safeguards.
5. Your Rights as a User and How to Contact Us
Right to Access & Correction
You have the right to request a copy of the personal information gt2 holds about you at any time. If any information is inaccurate or incomplete, you may submit a correction request through our support channels. gt2 will process such requests within a reasonable timeframe.
Right to Data Deletion
You may request deletion of your personal information upon account closure, subject to legal and regulatory obligations that may require gt2 to retain certain records for a specified period. Deletion requests will be assessed on a case-by-case basis.
Changes to This Privacy Policy
Gt2 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via the platform or email. The latest version will always be available on this page with a clear effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact the gt2 Privacy Team
For any enquiries, concerns, or requests relating to this Privacy Policy — including requests for data access, correction, or deletion — you may contact our team by email at [email protected]. We will endeavour to respond to privacy enquiries within a reasonable timeframe. For general platform enquiries, please refer to the FAQ section us first.